LetsRent (letsrent.ee) is currently operated by its individual founder from Tallinn, Estonia. No legal entity has been registered yet, so the operator is a natural person and not a company. Operator's full legal name: Daniil Tyutin. Service and contact address: Uus-sadama 11a, Tallinn, Estonia. Contact: daniil.tyutin777@gmail.com · +372 55671366.

LetsRent connects guests with independent hosts. Unless a listing expressly states otherwise, the accommodation contract is between the guest and the host; LetsRent provides marketplace, payment and support tools.

Users must be at least 18, provide accurate information, protect login credentials and use the service lawfully. Fraud, impersonation, payment abuse, fake reviews, scraping and interference with the platform are prohibited.

A booking becomes binding when the status shown by LetsRent confirms it. The total price, fees, cashback and applicable cancellation policy are shown before payment. Card payments are processed by Stripe; LetsRent does not store full card numbers.

The policy saved with the booking governs cancellation. Under manual-review-90pct-v1, guest cancellation is a request subject to admin review. The standard approved voluntary-cancellation refund is up to 90% of the amount actually paid through Stripe. A full refund may apply for host or platform cancellation, unavailable accommodation, duplicate charge, mandatory consumer rights or a documented admin exception.

Cashback is a promotional wallet benefit, not a bank deposit. It becomes available after an eligible completed paid stay and may be reversed when a booking is refunded.

Hosts are responsible for lawful authority to offer the property, listing accuracy, safety, taxes and delivery of the stay. Guests must follow house rules, respect occupancy limits and pay for damage they cause where legally established.

Nothing limits mandatory consumer rights or liability that cannot be excluded by law. To the extent permitted, LetsRent is not responsible for losses caused solely by an independent host or guest. Estonian law applies, without removing consumer protections of the user's country of residence. Contact daniil.tyutin777@gmail.com before escalating a dispute.

LetsRent (letsrent.ee) is currently operated by its individual founder from Tallinn, Estonia. No legal entity has been registered yet, so the operator is a natural person and not a company. Operator's full legal name: Daniil Tyutin. Service and contact address: Uus-sadama 11a, Tallinn, Estonia. Contact: daniil.tyutin777@gmail.com · +372 55671366.

LetsRent acts as an online marketplace and intermediary. Unless a listing expressly states otherwise, the accommodation or vehicle rental contract is concluded between the guest and the independent host or supplier; LetsRent provides the platform, payment routing and support.

Before you pay, the booking screen shows the total price for the selected dates, including the service fee, any discount, applied cashback and taxes charged through the platform. Charges collected on site by the host (for example a local tourist tax, deposit or cleaning fee) are shown in the listing where known.

Card payments are processed by Stripe (Stripe Payments Europe, Ltd.) as payment service provider. We never store full card numbers. Payouts to hosts run through Stripe Connect.

Cancellation and refund rules are set by the cancellation policy saved with your booking and published at /cancellation-policy, which forms part of these terms.

For accommodation and vehicle rental provided on specific dates or for a specific period, the statutory 14-day right of withdrawal generally does not apply under Estonian and EU consumer law. Where that exception does not in fact apply to a particular service, your statutory withdrawal right remains fully available, and our cancellation policy never replaces it.

Complaints: write to daniil.tyutin777@gmail.com with your booking reference. We aim to answer within 3 business days and to resolve the complaint within 15 days. If you are not satisfied, a consumer resident in Estonia may turn to the Consumer Disputes Committee at the Consumer Protection and Technical Regulatory Authority, and consumers in other countries may contact the competent consumer authority or out-of-court dispute body in their country of residence.

Estonian law applies to the relationship with the operator, and Estonian courts have jurisdiction, but this never deprives a consumer of the protection of mandatory rules of the country in which they reside, nor of the right to bring proceedings there.